Service System
Dear Customer:
Yate Cable Group Co., Ltd., Anhui Province is the production of specialized wire and cable manufacturing company, in the current fierce market competition in the towel, the company - Direct to create a first-class product quality, first-class pre-service responsibility, the spirit of honesty, win-win principle, to provide you with the best quality service, for which the company promises is as follows:
1. Earnestly carry out consulting services to answer customer questions raised by the patient and introduced to customers the company's basic situation of each product's technical performance, technical parameters, quality standards and recommend products to customers specification models, etc..
2. For the customer's inquiry, to answer the same day by the marketing department.
3. Supply and demand strict implementation of the agreement signed by both parties, contracts, and timely based on the user's views and needs appropriate adjustments.
4. Free of charge to provide users with all the necessary technical information.
5. Promptly reported to the user the implementation of the contract so that it works Xie Ding timely supply of goods in place, if necessary, be invited to participate in demand-side supply-side production control.
6. Timely processing of calls, letters, visit the customer issues raised in the first time to reply.
7. Should be related to customer demand may send service personnel to the scene.
8. When the confirmation by a customer to buy defective or substandard products, the company will be based on "product quality commitment" be resolved quickly.
9. When you are not satisfied with our service, please promptly put to us, we will continue to improve based on your opinion of our services or directly to my company complaints from Tel :0565-6860222.
10. This commitment will serve as an integral part of the contract, and contracts have the same legal effect.


